Privacy Policy

Introduction

This Privacy Policy describes how NUTRICARE BIO SCIENCE PVT LTD and its affiliates (collectively “NUTRICARE BIO SCIENCE PVT LTD”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your personal data through our website https://nutriworld.net.in (hereinafter referred to as “Platform”). You may browse certain sections of the Platform without registering. We do not offer any product/service outside India, and your personal data will primarily be stored and processed in India.

By visiting this Platform, providing your information, or availing any product/service on the Platform, you agree to be bound by this Privacy Policy, Terms of Use, and applicable product/service terms governed by Indian laws related to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect personal data when you use our Platform, services, or interact with us during our relationship. This includes information provided during sign-up such as name, date of birth, address, mobile number, email ID, or identity/address proof.

Certain sensitive personal data may be collected with your consent (e.g., bank account, payment instruments, biometric information like facial features for selected features). You may choose not to provide information, but certain services/features may not work.

We may also track your behaviour, preferences, and transaction information. Third-party partners collecting your information will be governed by their own privacy policies. NUTRICARE BIO SCIENCE PVT LTD is not responsible for third-party privacy practices.

If anyone claiming to represent us requests sensitive information such as PINs, passwords, or banking details, do NOT share them. Report such incidents immediately to law enforcement.

Usage of Information

We use your personal data to provide services, process orders, enhance customer experience, resolve disputes, troubleshoot issues, inform you about offers, customize your experience, prevent fraud, enforce terms, and conduct market research.

For marketing usage, we will provide an option to opt-out.

Sharing of Information

We may share your personal data with group entities, corporate affiliates, sellers, business partners, logistics providers, payment partners, reward programs, and other third-party service providers as needed to provide our services.

We may also share data to comply with laws, respond to legal processes, enforce policies, protect rights and safety, or prevent fraud.

Security Precautions

We follow reasonable security practices to protect your data from unauthorized access. However, data transmission over the internet is not fully secure and may involve risks. Users must safeguard their login credentials.

Data Deletion and Retention

You may delete your account from your profile settings or write to us for assistance. Deletion may be delayed if there are pending services, claims, or disputes. Once deleted, access to your account will be permanently lost.

We retain your data only as long as required for business, legal, or fraud-prevention purposes. Anonymized data may be retained for research.

Your Rights

You may access, update, or rectify your data through Platform features.

Consent

By using our Platform, you consent to the collection, use, storage, and processing of your data as per this Privacy Policy. If providing information of another person, you confirm you have authority to do so.

You consent to being contacted by SMS, calls, email, or messaging apps. You may withdraw your consent by writing to the Grievance Officer (subject line: “Withdrawal of consent for processing personal data”), but withdrawal may limit service access.

Changes to this Privacy Policy

We may update this Policy periodically. Significant changes will be notified as required by law.